0113 434 4041 [email protected]



About us

Let us support your successes and help you to grow

At Crescent we’re here to help you build your business and make your life easier

The tools you need to succeed

As you build your business, you need the right policies, processes and practices in place. Yet you know that implementing them can be time-consuming and complicated. Keeping everything running smoothly often takes you away from your clients and winning new business.

Step back, reassess, and let us help you. We can provide bookkeeping services, support you with Xero, and check your invoices are being paid on time. If you’re building a team, we can support you with HR paperwork, help you research and introduce employee benefit schemes, and organise training and development.

Of course, if it’s day-to-day admin support you’re looking for, we’re perfectly placed to help your business, with our virtual assistant services, from managing your diary and answering your calls to booking your travel. We offer data entry, minute taking, social media posting, event planning and more – whatever you need to help you as your business grows.


Multi award winning VA and business founder Amy is a dab hand at finding the best system for your needs, and supporting you with implementation and training.  She is passionate about work/life balance, and offering solutions to aid this, whilst delivering high quality results for your business.  Invited to become a Fellow of the Institute of Administrative Management due to her high level of skill and expertise, she has nearly 30 years of experience in the Admin, Secretarial and HR fields.

Meet the team

Our team is built up of social media experts, bookkeeping specialists, project managers, and more.

A support team you can trust

Asking someone to look after part of your business is a big step. So, it’s important that you’re confident in our team and our processes from the very start.

With Crescent you’ll have a group of experts on hand, each with particular areas of knowledge. Every member of the team has been carefully interviewed, thoroughly assessed, and hand-picked by Director Amy Russell: an experienced business administrator with a strong HR background. Amy’s made sure each associate has the work ethic and personality that fits our team and the expertise we need to support you.

With fully trained and highly experienced associates on hand, we’re able to hit the ground running. Our team is built up of social media experts, bookkeeping specialists, project managers, and more.

Because of this there’s always someone ready to step in to provide additional support or cover if your usual associate is absent, to answer your queries and make sure everything’s running smoothly. After all, we’re here to make the processes seamless and your life easier.


A flexible approach to suit your business

Together, our team at Crescent has over 140 years’ business support experience, covering large corporate clients to sole traders. So, you can be confident we understand your next steps for growth and the best ways to implement them.

You’ll find our support most beneficial and cost effective when we work remotely. We can take part in virtual company meetings, in-house briefings, and train your team in new systems, whenever you need us.

Unsure where to get started? Let’s have a chat. Tell us about your business, your successes, and what you want to achieve next, and we’ll show you how we can help.


Book a Free Consultation


Amy is an absolute pleasure to work with...

The perfect combination of professional and efficient as well as friendly and down to earth. She has helped boost my efficiency in my business and has gotten to know my firm and my clients, understanding us and even suggesting improvements. I have gradually passed more work to Amy, all of which she has excelled at and done with a smile and positive energy. I’ve no doubt we’ll enjoy a long partnership together and I’m proud to be a client in her growing firm. Every busy business owner needs an Amy!

~Ellie, PR Specialist

As the burden of admin and paperwork was increasing day by day...

...it became impossible to keep on top of. It was obvious we needed help and I met Amy at a networking group and suggested we had a chat. That was one of the best decisions I have ever made as after the conversation we engaged with Amy and her team. What hasn’t Crescent done for us !! They have sorted out rotas, bookkeeping and payroll, Hr issues, social media, implemented Asana, booked appointments and so much more.
Thank you Amy and everyone at Crescent and I would have no hesitation in recommending them to everyone!!

~Jason, Healthcare Specialist

Amy and Faye at Cresent are fantastic ....

.. at managing the design and posting of our social media posts on LinkedIn and Facebook, ensuring they are relative, timely and creative. I would definitely recommend Faye to improve your brand awareness through social media.

~Mark, Healthcare Specialist

Amy and team, what can I say. Thank you so very much ...

.. for taking the overwhelm out of my workload recently. You not only took a complex piece of admin. off me but you gave me back some time so that I could enjoy my holiday without worrying about this outstanding work. You then not only delivered a high quality piece of work but gave me some helpful pointers of how I could be even more time efficient going forwards and offer my customers an even better service. It is a true joy working with you and the lovely Crescent team, thank you, I would highly recommend Crescent VA's and the wider business support services and specialist skills they provide. Crescent are highly professional, proficient and skilled in all office related matters form book-keeping to systems to payroll and all aspects of administration to a high standard and go way above and beyond expectation. A [pleasure to have you as part of my extended business support team 🙂

~Lisa, Transformation & Leadership Coach

Not many have the opportunity...

...to work with someone as “incredibly efficient” like Amy. I hired Amy to take over the responsibility of the Fabsec’s operations whilst I was resting and recuperating. I was impressed with Amy’s ability to pick up systems and procedures so quickly and effectively, whilst always working with a smile. As a VA, Amy earns my highest recommendation.

~Sharon, Business Manager

The support provided is professional, efficient...

...and delivered with accuracy which are all important features I was looking for in working with an outsourced business support team. Amy went above and beyond delivery a little extra value by developing a resource for me that would support our working together which was a great little extra. I have already introduced Amy to another business owner who has started to work with Amy and her team already. Wouldn't hesitate to recommend the support of Crescent Business Support

~Sarah, HR Specialist

If you are looking to host an event and need extra support, then call Amy Russell ....

From the initial enquiry to the day of the book launch, Amy was in control, had it covered and was anticipating questions before they were asked.  Amy and her team coordinated lists, mailed out invites, followed up on invites and on the day welcomed people to the event.  Organised is an understatement - Amy Russell in your corner can only contribute to your event being a success! Thank you, Amy.

~Sally, Sales Coach & Author


North East England VA of the Year Winner 2020

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Want to know more?

If you want to find out how we can support you, first of all call us:

Tel: 0113 434 4041

Likewise you can email us at:

Email: [email protected]

Or complete our simple contact form.  We'll have a free, no obligation chat about your requirements and how we can help.  Then we'll send you our proposal so you have all the information you need to make a decision.

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